Building A Business Empire Without ANY Marketing: Five Guys CEO: John Eckbert | E168

The Diary Of A CEO published this video item, entitled “Building A Business Empire Without ANY Marketing: Five Guys CEO: John Eckbert | E168” – below is their description.

John Eckbert is the CEO of Five Guys in Europe. By far the most successful ‘posh burger’ chain in Britain, John tells us how he took a classic concept to a whole new content by inventing a unique business model.

00:00 Intro

01:26 What shaped your business mentality?

08:20 Five Guy’s journey

20:14 Building a successful business without marketing

29:52 How to stop employees becoming compliant

33:06 Installing company values

39:27 Hiring the best people

46:42 Attention to detail

50:43 How do you keep calm?

55:18 Hardest moments & how to handle them

01:09:38 Critical feedback, standards & customer service

01:14:53 Business decisions and their impact

01:18:46 What’s the biggest threat to Five Guys?

01:20:01 What makes you happy?

01:26:00 Self-awareness

01:32:13 What’s are the foundations of your future?

01:37:37 Our last guest’s question

Five Guys:

Listen on:

Apple podcast –

Spotify –






Huel –

BlueJeans –

Carpets gifted from Tapi –

Chandelier & Lights gifted from Tom Kirk Lighting –

The Diary Of A CEO YouTube Channel

Got a comment? Leave your thoughts in the comments section, below. Please note comments are moderated before publication.

About This Source - The Diary Of A CEO

The Diary of a CEO is a podcast by Steven Bartlett, who has this introduction to his story:

“A few years ago I was a broke, university dropout, living in one of the worst parts of the country, alone, with nothing but a laptop & a dream. Fast forward a few years, I’m the 29 year old ex CEO of one of the UK’s fastest growing companies. That company is called Social Chain. My world is intense, sometimes crazy, always challenging and always unpredictable. This podcast is simple, every week I’m going to share insights with you from guests with different backgrounds, experiences and learnings. I want to give you a look into what it’s like behind the scenes, being an entrepreneur, the deep, dark thoughts that nobody else will share with you and anything else that’s playing on my mind. This is not scripted and I don’t have questions I just see where the conversation takes me. This is the diary of a CEO, I’m Steven Bartlett. I hope nobody is listening, but if you are… keep this to yourself.”

Recent from The Diary Of A CEO:

Black Coffee: From Nothing To Multi Award Winning DJ | E183

Alex Scott: “I’ve Never Told The FULL Truth About My Past” | E182

Maisie Williams: The Painful Past Of A Game Of Thrones Star | E181

In This Story: Podcast

A podcast is an episodic series of digital audio files that a user can download to a personal device for easy listening.

3 Recent Items: Podcast

Amber Heard Faces $15M Court Battle Over Legal Bill in Depp Defamation Trial

Olney & Kurkjian on the Seattle Mariners returning to the postseason after 21-years | BBTN Podcast

Top 5 Times Jeffrey Dahmer Evaded Law Enforcement

Leave a Comment

We don't require your email address, or your name, for anyone to leave a comment. If you do add an email address, you may be notified if there are replies to your comment - we won't use it for any other purpose. Please make respectful comments, which add value, and avoid personal attacks on others. Links are not allowed in comments - 99% of spam comments, attempt to post links. Please describe where people may find additional information - for example "visit the UN website" or "search Google for..." rather than posting a link. Comments failing to adhere to these guidelines will not be published.