ABC News (Australia) published this video item, entitled “Why Lifeline’s largest call centre in Australia struggles to staff its phone lines | ABC News” – below is their description.
Helping those who help us all has been the theme of today’s Canberra Gives Appeal, raising vital funds for Lifeline.
It comes as the charity seeks more volunteers to answer potentially lifesaving phone calls.
The nation’s capital has the largest crisis call centre in the country, but it struggles to staff its phone lines, and that’s causing worry as Christmas approaches.
ABC News (Australia) YouTube Channel
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