Why did Facebook, Instagram, and WhatsApp go down?

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Sky News published this video item, entitled “Why did Facebook, Instagram, and WhatsApp go down?” – below is their description.

Facebook has blamed a ‘faulty configuration change’ for an outage that prevented the company’s 3.5 billion users from accessing its apps and services, including Whatsapp and Instagram, for nearly six hours.

The platforms crashed on Monday afternoon, with users unable to send or receive messages or refresh their news feeds.

In a Facebook post after the service had been restored, chief executive Mark Zuckerberg wrote: ‘Facebook, Instagram, WhatsApp and Messenger are coming back online now.’

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About This Source - Sky News

Sky News is a British free-to-air television news channel and organisation. Sky News is distributed via a radio news service, and through online channels. It is owned by Sky Group, a division of Comcast. John Ryley is the head of Sky News, a role he has held since June 2006.

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