What Rogers is doing to compensate frustrated customers after wireless outage

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  • Global News published this video item, entitled “What Rogers is doing to compensate frustrated customers after wireless outage” – below is their description.

    The Rogers wireless outage on Monday had a major impact on small businesses during the coronavirus pandemic, leaving many in communities under lockdown unable to reach customers – resulting in a hit to their bottom line.

    Rogers has apologized for the outage, blaming it on a recent software update from network partner Ericsson.

    The company has promised to undertake an in-depth review in partnership with Ericsson to prevent similar issues from happening again. Anne Gaviola reports on the compensation available to customers.

    For more info, please go to https://globalnews.ca/news/7774742/rogers-compensation-credit-outages/

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