‘We ignored them’: Croydon council leader admits tenants were let down | ITV News

ITV News published this video item, entitled “‘We ignored them’: Croydon council leader admits tenants were let down | ITV News” – below is their description.

A damning report concluded this week that Croydon council’s housing department operated with “a poor operating culture with a lack of care and respect for tenants” resulting in accommodation being left in terrible conditions.

Council leader Hamida Ali told ITV News she finds it “shocking” that tenants’ housing complaints were ignored by her council.

Tenants had been complaining since 2017, according to the report, but their complaints were left “unresolved”.

Councillor Ali admits this is unacceptable and said the council must improve.

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