P&O breaks promise of full refund for any customer who cancels booking during disruption | ITV News

ITV News published this video item, entitled “P&O breaks promise of full refund for any customer who cancels booking during disruption | ITV News” – below is their description.

P&O Ferries has been refusing to issue refunds to customers who cancel their bookings, breaking a pledge made on its website.

The company is struggling to restart its ferry service almost three weeks after sacking 800 crew to save money.

With Easter approaching, seven of P&O’s eight ships have yet to pass full safety inspections and remain stuck in port.

On POferries.com, the company provides customers with sailing updates and makes the following reassurance: “Any customers booked to travel during this period of disruption who choose not to travel can have a full refund”.

ITV News YouTube Channel

Got a comment? Leave your thoughts in the comments section, below. Please note comments are moderated before publication.


About This Source - ITV News

ITV News is the branding of news programmes on the British television network ITV. Independent Television News (ITN) was founded to provide news bulletins for the network in 1955, and has since continued to produce all news programmes on ITV.

ITV Books & Apps #Ad

Recent from ITV News:

Gaza death toll climbs as Israeli airstrike kills second top Islamic Jihad commander | ITV News

‘He fought right until the very end’: Archie Battersbee’s family’s fight for his life | ITV News

Taiwan accuses China of ‘simulating attack’ amid more military drills around Strait | ITV News

In This Story: ITV

ITV (LSE: ITV) is a broadcasting company which was formed from a merger of Granada plc and Carlton Communications in 2004. It holds Channel 3 broadcasting licences in England, Wales, Southern Scotland and the Isle of Man.

2 Recent Items: ITV

Gaza death toll climbs as Israeli airstrike kills second top Islamic Jihad commander | ITV News

This years winners Davide and Ekin-Su spill the tea about their journey | Love Island 2022

Leave a Comment

We don't require your email address, or your name, for anyone to leave a comment. If you do add an email address, you may be notified if there are replies to your comment - we won't use it for any other purpose. Please make respectful comments, which add value, and avoid personal attacks on others. Links are not allowed in comments - 99% of spam comments, attempt to post links. Please describe where people may find additional information - for example "visit the UN website" or "search Google for..." rather than posting a link. Comments failing to adhere to these guidelines will not be published.