ABC News (Australia) published this video item, entitled “Helpline staff say workplace burnout and poor management puts lives at risk | 7.30” – below is their description.
The federal budget promised billions in spending on mental healthcare, especially telephone helplines. A 7.30 investigation has revealed one organisation already receiving millions in government money is failing fully to deliver what they promised.
Staff at some of the nation’s tele helplines say lives are being put at risk because of poor management and a toxic workplace environment. This report by Elise Worthington of ABC Investigations.
ABC News (Australia) YouTube Channel
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