It has been 25 years since the Amazon website went online.
What started as a garage-based bookseller, struggling to break into an emerging online marketplace, has grown into the world’s largest retailer, with a market value of $1.1 trillion.
This year, Amazon became not just convenient, but essential for millions of people surviving the coronavirus pandemic.
About $11,000 worth of goods is sold on Amazon’s e-commerce platform every second.
Three and a half billion packages were delivered last year – one for every two people on the planet.
And Amazon Web Services, its cloud-computing division, enables more than 100 million people to make Zoom calls a day and a similar number to watch Netflix.
But the giant company is not without problems.
Some politicians think it is too big and powerful and want to see it broken up.
Questions are also being raised about worker mistreatment.
Mary Anderson-Ford, retail specialist and managing director at AQUAretail, talks to Al Jazeera.
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