Alberta couple call out Square payment system after losing out on $3,300 in sales

Global News published this video item, entitled “Alberta couple call out Square payment system after losing out on $3,300 in sales” – below is their description.

An Alberta couple is calling out the popular payment system Square after it says it lost out on thousands of dollars in sales.

Cochrane seniors Allen and Judy Kalas told Global News they believe dozens of payments were processed incorrectly by Square Canada, a service that helps small businesses process credit card payments.

The end result was a $3,300 loss to them, they said. Square, known for its white, cube-shaped card readers, turning them into electronic sales terminals, maintains it was a user error, and it will not refund any money.

“It’s a lot of money and we’re retirees,” Allen Kalas, artist and owner of True North Stained Glass Design and Fused North Stained Glass, said.

Read more: https://globalnews.ca/news/9316720/alberta-couple-square-payment-system/

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Canada is a country in the northern part of North America. It extends from the Atlantic to the Pacific and northward into the Arctic Ocean, covering 9.98 million square kilometres (3.85 million square miles), making it the world’s second-largest country by total area.

Its southern and western border with the United States, stretching 8,891 kilometres (5,525 mi), is the world’s longest bi-national land border. Canada’s capital is Ottawa, and its three largest metropolitan areas are Toronto, Montreal, and Vancouver.

Various Indigenous peoples inhabited what is now Canada for thousands of years before European colonization. The Canada Act 1982, which severed the vestiges of legal dependence on the British Parliament. Canada is a parliamentary democracy and a constitutional monarchy in the Westminster tradition, with a monarch and a prime minister who serves as the chair of the Cabinet and head of government.

As a highly developed country, Canada has the seventeenth-highest nominal per-capita income globally as well as the thirteenth-highest ranking in the Human Development Index. Its advanced economy is the tenth-largest in the world, relying chiefly upon its abundant natural resources and well-developed international trade networks.

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